Contact Us
Last updated: 30 March 2026
If you have any questions, concerns, or feedback regarding the Growth Partner Program Growth Partner Program, Privacy Policy, Terms and Conditions, or any other matter, please reach out to us using the contact details below.
Registered Office
SMEC Automation Pvt. Ltd.
(Operating as Growth Partner Program)
2nd Floor, Kaloor Busstand Complex, Kaloor, Kochi - 682017, Kerala, India
GST No: 32AAGCS5821G1ZK
Email Support
Business Hours
Monday – Saturday: 9:00 AM – 6:00 PM IST
Sunday & Public Holidays: Closed
Response time: Within 24–48 hours
Phone Support
Available during business hours
For urgent matters, please email us with “URGENT” in the subject line
📋Grievance Officer
In accordance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are:
SMEC Automation Pvt. Ltd.
(Operating as Growth Partner Program)
Designation: Grievance Officer / Data Protection Officer
Address: 2nd Floor, Kaloor Busstand Complex, Kaloor, Kochi - 682017, Kerala, India
GST No: 32AAGCS5821G1ZK
Email: grievance@smeclabs.com
• All grievances will be acknowledged within 24 hours
• Resolution will be provided within 30 days of receipt
• If unsatisfied, you may approach the Data Protection Board of India or relevant Consumer Forum
⚖️Jurisdiction
All legal matters, disputes, and correspondence shall be subject to the exclusive jurisdiction of the courts at Ernakulam, Kerala, India.