Refund & Cancellation Policy

This Refund & Cancellation Policy governs the commission payouts and related financial transactions on the Growth Partner Program Growth Partner Program platform (“Platform”). This policy is published in compliance with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.

01Affiliate Registration

• Registration on the Platform as a Growth Partner (Affiliate) is free of charge
• No registration fee, subscription fee, or deposit is collected from Affiliates
• Since no payment is collected at registration, the question of refund for registration does not arise

02Commission Payments

• Commissions are paid to Affiliates for valid, confirmed student admissions only
• Once a commission is processed and credited to the Affiliate’s bank account, it is considered final and non-refundable to the Institute (except in cases outlined in Section 3)
• Commissions are processed after deduction of applicable TDS under Section 194H/194R of the Income Tax Act, 1961
• The Institute shall issue TDS certificates (Form 16A) as required by law

03Commission Reversal / Clawback

The Institute reserves the right to reverse or recover commissions already paid in the following circumstances:

• Student admission cancellation: If a student admitted through the Affiliate’s referral cancels the admission and receives a fee refund within the Institute’s refund period
• Fraudulent referral: If the referral is found to be fake, self-referral, or obtained through misrepresentation
• Payment reversal: If the student’s fee payment is reversed, charged back, or found to be fraudulent
• System error: If commission was paid due to a system glitch or calculation error
• Terms violation: If the Affiliate has violated these Terms and Conditions

In such cases, the reversed amount may be deducted from future commission payouts. If no future payouts are pending, the Affiliate shall be liable to return the amount within 30 days of receiving a written notice.

04Payout Processing

• Commission payouts are processed via NEFT/IMPS/UPI to the bank account registered in the Affiliate’s profile
• A minimum payout threshold (as displayed on the Platform) must be met before requesting a payout
• Payout requests are typically processed within 7–15 business days
• The Institute is not responsible for delays caused by banking institutions, payment gateways, or incorrect bank details provided by the Affiliate
• If a payout fails due to incorrect bank details, the Affiliate must update their details and re-request the payout

05Account Termination and Pending Commissions

• If the Affiliate voluntarily terminates their account, any pending commissions for valid, confirmed admissions shall be paid within 30 days, subject to applicable deductions
• If the Institute terminates the account for cause (fraud, Terms violation), the Institute reserves the right to withhold pending commissions pending investigation
• Commissions for referrals made after termination shall not be payable

06Grievance Redressal

For any disputes related to commission payouts, reversals, or this policy: